Settled in Las Vegas, NV, Diamond Resorts currently has CEO - Michael Flaskey in charge. It took us a hour to check in simply because the girl working at the front desk had no clue what she was doing. I'll be reporting to BBB soon if it's not resolved. OR the sales staff is just using a high pressure scare tactic! Hilton Playa Del Carmen, an All-Inclusive Adults-Only Resort. See here how the scam works. Now keep in mind, I gave my dates as early as 1/10/22 for a 8/17/22 trip, much in advance, i wanted to purchase flights in February. I continue to pay monthly but never use it. In late 2021 and 2022, the bigger-than-ever Hilton Vacation Club will then include 154 resorts and 720,000 owners with a global footprint that offers travel to mid-level, upscale and luxury resorts. How are timeshare brands dealing with the pandemic? Told us they would charge us in full if we did not go to the presentation and wanted to cancel after weve already made airfare renting a car and other plans in Hawaii. They do nothing they promise and they points they give you per year are more costly than a vacation you can take their maintain e fees are outrageous and increase so much every year! On the surface they say, oh we let you guys have a grandfather clause and if you want to remain in diamond, you can BUT, the caveat is, they are going to strip all the diamond resorts locations except for about 16 that are in the trust OUT of your diamond resorts system with the proclamation that even those resorts are subject to change at any time thusfor diamond owners who already spent thousands and thousands to own and are comfortable with the system and properties they have access to, must either spend a minimum of between 20 and 40 thousand dollars to purchase the minimum point allocation of 4500 points to convert their diamond ownership to hiltons HVG brand, or have their diamond ownership devalued down to 16 resorts, most of them the crappiest in the diamond portfolio save 4 or 5. Something don't add up. "Our plans are to re-brand Diamond properties to a new sub-brand of HGV, which will be called Hilton Vacation Club," said a spokesperson for HGV. I had my kids, they were hungry annoyed. Basically give them bank details, and they'll take your money, regardless! They were nice, and told me they would try to sell it. Thank you, Desired outcome: They cannot sell more points than they can occupy. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. I'd like an email, or text, to confirm it. Sampler expires in July and the resorts located in driving distance (less than a dozen) are booked yet again. I've been waiting to hear something about opting in. Access the headquarters listing for Hilton Grand Vacations, Inc. I have done this for 20 yrs. Now that HGV purchased Diamond we are being told by their sales staff that we now have to upgrade to Hilton HGV Max by paying an additional $20k in order to access to Hilton properties are else we will be only limited to Diamond's diminishing properties under their US collection. You're looking for cheap cruises and may be surprised to find a great offer: a free cruise, via a call from a fake radio station. Our philosophy centers on listening to the individual needs of all our guests and responding with personalised services. Diamond Resorts/Hilton Grand Vacations is a scam. For Diamond owners, that should be an upgrade, according to the industry experts who talked to us about Hilton's buyout of Diamond. What a clown show. Wanted to cancel existinfg reservation and make a new one for 1 additional night. I want my money back!!! Shutterstock. Diamond Resorts scam warning stay away high pressure sales tactics The payment was taken by the New Mxico hotel, twice, and I'm now laying out 600, through no fault of my own. The caller said he hoped we enjoyed our stay. Destinations are transferable! Sent the wrong paperwork twice. I have outlined the tactics used by their sales staff. Jeff is a California-based journalist who has covered California, Congress, and the White House. I told him no. Oh, and for good measure, they didn't even send out booking confirmations or invoices. Diamond Resorts acknowledges they owe it, but will not issue the check and no one who has been contacted has the power to get the check issued. Make sure you say that you saw this message via ''Red Week''. they were pissed!! Timmerman / Interieurbouwer. Now Im dealing with my mom and my dads passing while fighting them for my $900 back so I do not become homeless. Two years ago, the tables were turned, when news reports surfaced that Apollo had submitted an offer to buy HGV. Your company did not verify any information on the card. I am disgusted by the service I received by leeanne. I would like someone to contact me so I can resolve this issue. Read More. It's like adding gasoline to a fire. The resort over sells like a hotel, so even if you are an owner there is a chance you might not get a room when you get there. May 26, 2020, 19:38 ET. Select dates to see rates. Nothing good will come from it for those of us that own with paid off memberships. 2023 Trustpilot, Inc. All rights reserved. Claims this is not a contract, so it does not apply. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. At the sale they told me that they would always communicate with me in Spanish and then tell me that they don't speak Spanish. Example the website indicates they have 130 resorts in Italy. You will have more amenities than a luxury hotel and all the privacy you . Then tell us they cant change it and dont care if weve already made other plans. I am paying roughly $1,894.12 per year for maintenance. "Our plans are to re-brand Diamond properties to a new sub-brand of HGV, which will be called Hilton Vacation Club," said a spokesperson for HGV. These actions prove that there is incompetency in your company. They even told us that airfare was included, yet itwas not. I hope you can provide me with some comments. Whopping changes are ahead for members of both clubs, but none will surface until after the deal is closed, and approved by regulators, this summer. We had booked vacation packages with Hilton before so we felt it was legit. Need to find attorney to represent Diamond clients, Diamond got a billion dollars in the buy out, we are owners, where is our buy out. They forced us to sign a contract when all we wanted to do was go parasailing for our anniversary. If anyone on this forum hears of a class action, count me in. NEF, BRITTANY, KARIANA, ANDREA, ALEX. If nobody signs up, then they will be forced to go back to the drawing board. Business Details Location of This Business 10600 W Charleston Blvd, Las Vegas, NV. All rights reserved. It is very unprofessional and a terrible look on them. With all this to be said I bought the Luxury diamond resort package for 2 trips (5 days 4 nights) & 8 days 7 nights) for $400 total. Menu en widgets. Some people go to the presentation because the "bribe" that they offer is ridiculous and ultimately outweighs the 90 minutes you sacrifice at their alter to go hear the pitch. You may receive a call offering a free stay at a big brand hotel. I am so disappointed. We stayed at this presentation for almost 5hrs. I was told to make reservation early. When the company that is benefiting from you signing the contract is the same company that is orchestrating the signing of the contract, youre going to get this sort of criminal behavior. They lie about who they are and they misrepresent their package. Otherwise i will not have access to Hilton properties and some Diamond properties that do not meet Hilton standards will be closed. How can you excess maintenance fees on properties that are no longer associated with the agreement? So my total to walk away would be $18K. Has anyone sold their Polo towers? It appears to real and not a scam but I remain concerned. I am interested in knowing if anyone is, actually, working on a class action suit that you have mentioned? Your company did not verify any information on the card. anybody got ANY IDEAS how to get out with no money involved? It also, Here are the Top 7 Amazon scam calls. Beware of the Timeshare Presentation for Free Gifts scam, occurring when companies offer you freebies such as rides to your hotel from the airport. This year's Diamond points aren't even listed. [protected]@yahoo.com. Information provided by various external sources. Or it is simply equal to $157.85 per monthly to keep my membership. This will be on the news. This was the BIGGEST SCAM! I, too, am waiting to join a class action suit. Supposedly HGV Max is to launch today (10/5/22). They offer timeshare membership to over 400,000 members. They claim it is tied up in "legal," but legal has not responded to numerous e-mails and there are no numbers that can be called to talk to anyone. We purchased a package with the Diamond Resorts Travel Services, in Va Beach, VA, for the purpose of using the points to travel in areas not having the Diamond Resorts timeshares since we reside in the west and have Diamond resorts is a scam. Corporate Advocacy Program: How to repair your business reputation. Read More. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Felt like I was talking to a a slimy used car salesperson. They tried to tell us that it was not a timeshare and we couldsell it, but now here we are trying to get out from under this and we are being told now that we cant.Save yourself the time and money. Ed Perkins, a longtime contributing editor at SmarterTravel, calls the up-front fees for selling your timeshare the biggest travel scam out there. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Pros. This review was chosen algorithmically as the most valued customer feedback. "We paid 10,000 for DRI points in 2007 with Sunterra. Who is ED Magedson - Founder, Ripoff Report. I stayed at mystic dunes, little did I know what a 30 min presentation would lead me and my family too. As we had done the timeshare presentation we dont have to do it again, but only have to tour the facility. Diseo y fabricacin de reactores y equipo cientfico y de laboratorio Diamond Resorts is known for its specialized points systems, which give customers access to an assortment of domestic and exotic locations. This is after a month of failure to contact them. The hotel has no other rooms available and the only way to do anything is to contact diamonds resorts well its Saturday so of course they are closed today!!! This is an uncomfortable situation and it should be clarified this is my last resort and then I go directly to the BBB so that they can help me. Hilton will be the 5th owner of that property since I bought it 17 years ago! This is the 1st time in16 years I have made a request like this. They will promote that its a no pressure friendly meeting to answer any questions when in fact its just their opportunity to squeeze more money out of your wallets! A new twist of the free cruise offer ends up with a scary timeshare scam. We were at silver level. This company got us into one of their meetings where they laid on the pressure of trying to convinceus that this was going give us our dream vacation. They were very rude and disrespectful, when we are the customer. A class action alleges Diamond Resorts has unlawfully passed the burden of its operating expenses onto timeshare owners in the form of inflated annual fees. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Diamond Resorts International Hilton Grand Vacations In planning our 43rd Wedding Anniversary Diamond Resorts International Hilton Grand Vacations Total FAILURE! 5 hours later no call back. A few days later we got the confirmation and immediately called to book our first trip. I am not going to sign up. It's SO frustrating and that is why I would like to get out of Diamond altogether. I tried to go through a timeshare selling company which I paid Money for. Enjoy a 8 day 7 night stay to Bali or Grand Cayman Islands! I feel like I was sucker punched during my owner's update. They refuse to refund me. This is a scam company who imitated being part of Hilton. I took my family to Disney world , we took the leap and saved a few dollars and had an experience my children will never forget. I am excited to see how all of this unfolds. Diamond resorts is a scam selling people a dream but then they can't even get a room. I'll check back later. If a reps lips are moving they are lying. Diamond Resorts International Capistrano, Ca. I own (have a deed) for a Diamond Resort property in Florida. ML, Thank you, Jeff, for your analysis. Im sad to say that we feel betrayed by Diamond Resorts and Hilton. Please download an updated and supported browser . We are reaching out to them relentlessly, and getting no answer back. HowwillHiltonbuyingDiamondaffectownersofbothclubs. Luxury Diamond Services INTERNATIONAL VACATIONS Enjoy a 8 day 7 night stay to Bali or Grand Cayman Islands! get back my 17000 points with 2 years to use it at minimum or book on a alaska cruise for next year, A friend and I purchased membership with Diamond Resorts. They do use other sales offices, you just cant do it. diamond resorts international never returns e-mails or calls winter garden florida, Cheryl Obermeier Diamond Resorts not refunding our money LACYGNE KS, Diamond Resorts International / Ocean Beach Club Time Share Rip Off and Misrepresentation NV Las Vegas, Diamond Resorts DRI Diamond Resort Greensprings VA lies Williamsburg Virginia, Diamond Resorts International Scammed out of $3995 for Sampler package Las Vegas Nevada, vacation redemption center diamond resorts no way to activate the cruise certificate Internet, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. This assesment could help educate you into making the right decision. Why book with us? This company offers Vacation Ownership Resorts. I was forced to go to Las Vegas (or else I would have to pay for the room which is 1000 dollars. This is a con and a scam. The first one, the texh support, is, Let's look at what ChatGPT is, the most notorious ChatGPT scams, the pros and cons, Here is a powerful guide on how to efficiently block every harmful website on the, How To Be Notified When Your Personal Info Is Leaked Online Here is how to, Here are the most effective ways to protect yourself from phishing. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. They companies unwilling to buy back their timeshares, maintenance charges and resort availalbility, wish to terminate, no clause in contract. I wanted out. According to Diamond CEO Mike Flaskey, HGV will also incorporate Diamond's "events and concerts platform" to deliver expanded vacation opportunities to owners. We agreed and were told we get a confirmation within a few hours. Hey there I received that same call, I actually went through the entire process and unfortunately the communication is weak between the luxury brand agent and the resort itself. I told them no as well and asked if I was going to be the trouble child by not paying an additional $16K and joining the HGV program and how would I access trades without the HGV program (you don't do the upgrade, you don't get HGV). Desired outcome: Located in unique and idyllic destinations, the Diamonds resorts treat guests to a variety of . Why Ripoff Report will not release author information! Write a description for this list item and include information that will interest site visitors. A day later or so out of the blue they call and I am on hold first time for an hour and when the person answered they hung up immediately without speaking. Timeshare fraud is very prevalent these days as the Coronavirus pandemic has annihilated most of the travel opportunities. Save my name, email, and website in this browser for the next time I comment.
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