4.7 out of 5 stars based on 30 product ratings (30 . Filters arenotneeded if you use theC4000XG. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. The tech fixed the problem, and the new modem was able to connect to the DSL service. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Thats issue I cannot get connected to IP. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. I setup my Belkin Router and at completion it said "Success you are now connected!", however the light in front is still amber colored when it should be green, . For the best results, read the full instructions below before you begin. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. Next, you'll need to find a good spot for your modem. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. Click Apply to finish the configuration. Up to 75% less lag time (latency) for gaming and video applications. It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. Need help with router setup please. - Tom's Hardware Forum SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app STARTED! Free shipping for many products! Wait until after 7 p.m. on the service start date to attempt setup. This can depend on the age of your home. All Rights Reserved. CenturyLink Approved Modems - ApprovedModemList.com unable to connect HP 2542 wirelessly to C4000lg router/ modem All Rights Reserved. $69.99. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. Visit ourtower modem setup page instead. Try the tower modem setup page instead. The modem was easy to set up and worked perfectly. The status light ring may change colors repeatedly as it goes through the initialinstallation process. Page 9 5. What else can the USB port on my CenturyLink's provided Zyxel - Quora Before finishing the installation procedure, there are a few things you should be aware of. Please try another jack orchat with usfor further help. Related Items. Use the My CenturyLink mobile app or browse tohttp://connect.centurylink.com,and follow the prompts to finish setup. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. But the function is basically the same. These preset credentials cannot be retrieved, and your modem could become unusable without them. I know on the older modems, I was able to shut off the radio and add almost any router. Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000LZ. If the automatic connection is not successful, check your connections and restart the Device. Please note that a phone jack is required to set up CenturyLink internet service in your home. Please note that a phone jack is required to set up CenturyLink internet service in your home. You may receive a notification earlier in the day to let you know that your service . Next image. Once set up correctly, you can connect devices to it using an Ethernet cable or Wi-Fi. Has been reset to factory default settings. WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. At this point, you are ready to activate your service! If you have questions we haven't answered, or if you need any additional support with setting up your modem. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Change admin password. Try this: Only the C4000BG and LG/LZ models have a DSL light. But, it also offers two DSL ports. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. PDF C4000xg User Guide - Fcc Id I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. So I called CL and ordered a brand new one (C4000LG) from CL. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. On or before the day your service is supposed to begin, your modem will come in the mail. Buy The Adtran C424G Modem. 5. These are essential to make sure you get the best phone and internet connection. Let's restore the network settings on the Printer: Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds. Let me know if this helps. We no longer support this browser. Axon/Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. C4000LG CenturyLink Modem by GreenWave (Renewed) - amazon.com I just upgraded my internet speed to 80mbps. For direct customer support questions, please use the pinned CenturyLink Official Support Thread. Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. It can handle . The red light indicates the modem isn't connecting to the CenturyLink network. Your modem is connected to our network and the line is active. We suggest using theBrightspeed Internet appon your iOS or Android device to complete modem setup. The DSL cord from the modem to the jack shouldnothave a filter. Find addit. After completing the setup steps in the app or through the QuickConnect site, check the color of the light ring on the front of the modem to verify its connection status. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. 3. In some cases, the jack may be faulty or may not be connected to the CenturyLink network. Please note that a phone jack is required to set up Brightspeed internet service in your home. Picked up right where the old one left off. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Continue to the Internet connection Setup. Website blocking. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. . For an optimal experience, we recommendupdating your browser. After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. If your service has already been activated, you might get a message earlier in the day. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. Actiontec C1000A-D (removed) Actiontec C2000A-D (removed) Actiontec Q2000 (removed) D-Link DIR-850L (removed) Greenwave C4000LG. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate the modem is connected and ready to finish setting up. In any case you get a nice . Visit the. . Downloading the MyCenturyLink app for easier install3. If NO, proceed to the next step, "Check for connectivity.". Axon C4000BG modem/router for 10, 20, or 40Mbps. Under WAN Settings, enable "Transparent Bridging" and set the "Transport Mode" to "Tagged-201". See the detailed instructions and diagrams below. . CenturyLink C4000LG Modem/router? | SmallNetBuilder Forums Have you ordered new internet service or a new, First, your modem will arrive in the mail on or before the date your service is scheduled to start. Refer to Step 3 in Topology 2 to configure the router. Welcome to the HP Support Community. These preset credentials cannot be retrieved, and your modem could become unusable without them. Residential | Small Business| Enterprise| 2023 CenturyLink. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. So I hooked up my old modem, and thank goodness my old modem works just fine. This page is for CenturyLink modems that look like this: For the following models: Have you purchased a new Axon (Greenwave). Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. Plugging in the power cord4. X. We recently moved and got Century Link internet service, with the C4000LG modem. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. Next image. Features of the C4000XG. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. First, your modem will arrive in the mail on or before the date your service is scheduled to start. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. Log in to your modem's user interface and navigate to the Wireless Settings menu. So I called and got a fantastic tech out here, and found out the problem was not at my house, but down the street. The C4000LG allows wired and wireless clients to safely access the Internet. which is to say is that it does exactly what it is supposed to do, and offers the standard modem GUI by going to IP 192.168..1. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. Then, while connected to . Cyber Monday 2021 ****h. Once the light is green, you're connected to the internet and you can get online! Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. WiFi 6 antenna - 2.4 GHz/5 GHz 802.11ax (backwards compatible with 802.11a/b/g/n/ac) Dynamic QoS - Prioritizes internet traffic by application and device for smoother streaming. Select the AP Mode radio button. CenturyLink Compatible Modems: A Comprehensive Guide - Updater Not the right kind of modem? Find contact options in the Support tab of the app, or by. On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including: Instead, you can easily access these same network controls through My CenturyLink or the app. C4000 Modem Setup | CenturyLink Below are some of the most common questions and issues that customers ask as they install a modem. PDF C4000lg User Guide - Fcc Id Login to the modem via 192.168..1, the default login and password are you usually attached to the modem or the tech provides them. This unit gives you many of the same benefits as the Zyxel C4000LG, such as throughput up to 3000Mbps, 2.4GHz and 5GHz frequencies, and ADSL and VDSL compatibility. Editorial Score. Single LED status light. There are some things you need to know before completing the installation process. Do not use the reset button unless instructed by a support representative. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. For the following models: Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. 160MHZ Channel Support*- Doubles the speeds as offered by 80MHz channels to provide gigabit speeds for compatible mobile devices and laptops. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I have had the (dis)pleasure of working on both the C1000z and the C3000z. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. Unplug everything, wait a few minutes, and plug in again. Depending on the kind of internet connection you have, you can choose which one to utilize. Setting up new service? It's possible that there was a power outage or some other loss of power of the modem/router and it reset. Highlight Features \u0026 Reviews! To do this on a CenturyLink router: Connect a computer or other device to the internet through WiFi or an Ethernet cable connected to your modem. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Wireless 101 - Understanding how WiFi works. CenturyLink suddenly put router in "Walled Garden" TheC4000BGandLG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. CenturyLink Install: How to Quickly Setup Your Modem - YouTube WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Yes I know it's a WIFI6 modem, but wifi 5 has been a lot more stable for my purposes and needs. Once it turns green, you can try pressing it again to connect. Use the, This means a connection failure has occurred. If you have theC4000BGorLG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. C4000 modem setup | Brightspeed Advanced settingsgive you even more control over your modem's configuration. In-home speeds may differ based on router setup, devices and other factors. Try thetower modem setuppageinstead. 2.Reposition your wireless router. The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! If you have theC4000BG or LG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. 2023 Q Fiber, LLC. Self-install modem with QuickConnect | Brightspeed 8.8. bZZ) You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. Once the light is green, you're connected to the internet and you can get online! Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) Page 6 4. If you did not receive filters, please chat with us. As part of the upgrade, I was sold a new modem which is supposed to be the C4000LG. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Use to replaced my failed leased modem/router. CenturyLink C4000LG DSL Modem - White 689791146182 | eBay Concretely, you can control Security Options, DNS, proxy, LAN, Network Management, IP QoS , WAN, WLAN settings, DSL, ADSL, MAC, WPS block; amongst others. Check your service start date, wait till 5 p.m. on that date, then try again. Visit theWAN setup pagefor step-by-step instructions on different WAN configurations, includingPPPoE,IPoEandtransparent bridging. %PDF-1.6 % C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. 4. The particular jack you are using isn't hooked up or is faulty. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. I told him yes and he told me it is complete trash and I'd . This may happen for one of these reasons: The CenturyLink network hasn't yet been activated at your address. If NO, proceed to the next step, "Check for connectivity.". Share | Add to Watchlist. All Rights Reserved. The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. Download the latest firmware for the C4000XG. Learn more about, Need more help? This gateway is tested and certified to run up to 940 Mbps on the Quantum Fiber network. And I can't - Answered by a verified Network Technician . If you don't have a jack,chat with usto have one installed. 11-22-2021 02:00 PM. Try another phone jack if one is available. All Rights Reserved. Below are some of the most common questions and issues that customers ask as they install a modem. 8.5. If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. Features of the C4000 (All versions) Secure WiFi compatible. WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. The particular jack you are using isn't hooked up or is faulty. Local time: 03:30 AM. Highlight Features & Reviews! CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. Try this: This can depend on a number of factors. This gateway has 4.2 out of 5 stars on Amazon. C4000lg Centurylink Dsl ModemPower Supply Cord Cable Charger Mains PSU View Product. If you have questions we haven't answered, or if you need any additional support with setting up your modem. Personalize the Wi-Fi2. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. endstream endobj Do not remove or lose your modem sticker, which includes your default admin username and password. It should turnsolidBLUEonceit has connected. If in doubt, you might wish to put off connecting your modem until after 7 o'clock. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Once the light is green, you're connected to the internet and you can get online! If you still get a red light, you will need tochat with an agentto get further troubleshooting help. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. If needed, you can download the same instructions below. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. The status light ring will change colors as it goes through the installation process, to show you its connection status. While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. For the following models: If the reset button is held in for 10 seconds or more, the power light will turn amber and the modem will be reset to CenturyLink factory default settings. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. No Ethernet port? My Android, Apple and Linux devices work fine, both with internet and wireless connections. Unboxing2. Overall Performance: 85%. Please try another jack orchat with usfor further help. Press question mark to learn the rest of the keyboard shortcuts. How to Optimize your modem/router for faster internet connection? If in doubt, you may want to wait until 7 p.m. to hook up your modem. Try rebooting the modem. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Dynamic QoS: Prioritizes data through the router for smoother streaming. Click on the options below for details and step-by-step instructions. well then don't forget to:SubscribeLikeCommentShare with your friends Thanks for watching!C4000LG CenturyLink Modem by GreenWave#C4000LGCenturyLinkModem #C4000LG #GreenWave The LED ring in the center of the C4000XG will light up green upon full internet access. Approved Modems Added in December 2020. In-home speeds may differ based on router setup, devices and other factors. You will only meet with utter futility. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually.