How do I charge the battery? Check that with the accessory disconnected there is no error. We hope this article will help you to troubleshoot simple ebike issues. 500 miles on bike. You may also have a blown fuse in the battery itself. There are a few things to look over here. Find out which bikes won big in Bike of the Year awards 2020/201. Check charge point and charger. If the problem persists, contact your eBike dealer. How does the range extender connect/fit? What is the life expectancy of the battery? If you need advice on compatible belts please contact us. Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. Shop Now and Save with Free Shipping in the US. Try disconnecting and reconnecting the motor cable. (When the bike is stationary or descending). New riders may not know all these error code facts. Park City, UT 84060 At times this error can be linked to the internal controller or the motor. Ensure that the throttle is released and try again. 'How to operate Ribble e-bikes' is a step by step guide to getting your new Ribble e-bike up and running. Restart the system. 0000002715 00000 n If the system locks, reduce the demand and restart the bike. Its on a dual motor e cells super monarch. The battery is too low to run comparing the e-bikes capacity. After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). i have the lankeleisi mg600 bike got a new controller and display screen but a error 10 coming up and getting no power to the throttle and pas checked the wires seems ok. Hi David, I have a BTWIN Original 900e Electric bicycle last night I parked it in an open space in I think due to rain it shows the error 70 in its display and its not working now, can you please let me know about the codes, which part of the cables should I check? Then I wouldn't be too concerned. Why would this be useful? Also, check if there is any silicon interference or corrosion damage. %%EOF How does the motor work? Check the connection from the controller to the motor. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. (801) 364-0344 At this time, you should open the eBike app from your smartphone and can get the detailed error description. 130 0 obj <>stream 0 Some use the electric assist as a training tool to become faster on their standard bike, while others use the electric assist to get out and have fun. Ebikemotion know about this issue and have issued a firmware update to solve it. Reduce power demand and restart the bike. One or more hall sensor cables could be disconnected or damaged. Turn compatible lights on/off (if fitted). Error codes can differ according to different brands. If the battery prongs are not lined up correctly, the electrical circuit wont be complete. And Error code 07 does not always indicate a hub motor problem. When we first considered branching out into the e-bike market, the brief was not simply to create a range of advanced e-bikes. Enable auto pause - pauses in the same way as your GPS cycling computer stops. Maps and Navigation Voice Navigation Advices - Turns on vocalized turn by turn navigation Show compass - displays a compass in the main page over the map section Map style - allows you to set it to Daytime (white background), Nighttime (black background), Outdoor (daytime brightness, additional colors), and Auto, which changes between the three settings based on your location. 0000000776 00000 n Thus, this article will show you the electric bike error codes in detail. Our aim is to simplify the instructions to make riding your new e-bike as easy as .well riding a bike! Continue charging. Make sure your ebike is powering on and your display panel lights up. It occurs when both batteries are fully charged. Try to restart the engine. Contact us for further assistance. Too high current voltage to a battery pack. Avoid large power demands while this error is active to prevent deterioration. That voltage should match your battery. If the system locks, please restart the eBike System. Can you please explain if I am missing something here? Users can select a point on the map and either add it as a midpoint to your route or as your final destination. Swipe top to bottom to switch between battery watt-hours remain on the battery and the weather forecast. Speed or Torque Sensor Error The speed or torque sensor errors can get some errors as they have been overused. Connect the bicycle to the Dealer APP and check the battery voltage. As mentioned briefly above, whenever the button is pressed the LED will always default back to display the current battery level. Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. Please install the specific Battery Pack for your eBike System. Regards, I have replaced the throttle thinking that was the issue as the throttle never returned to the beginning position without me having to put it there manually. I have the same problem with the ebikemotion iWok flashing pink on my Ribble bike. We use cookies to ensure that we give you the best experience on our website. Short pressing Button C (middle button) turns the system on and a long press of this same button turns the system off. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. 03. (the optional range extender is mounted in place of a bottle cage and can easily be removed and charged away from the bike if there's no socket close by. Fatal Error. Belts can slip when there is too much friction or if the belt is over-tightened. Hello, this is Evan Larry. The MAHLE SmartBike systems app allows Ribble e-bike owners to keep track of the performance of both bike and rider in real-time. The cutting-edge technology used in the X20 System is designed to create a high-performance riding experience with the best features electric and smart bikes have to offer. Rider weight, fitness, route profile, tyre width/pressure and wind strength to name but a few. You need to understand and troubleshoot these minor errors that may occur from regular use of your bike. Sign up for in-stock updates and discounts! If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. This error will show up when the ebike is not within the required temperature range, i.e., higher than 80 degrees Celsius or lower than 10 degrees Celsius. Power Output Failure in the lights line. Seems to be a common problem. Well, let's say, for example, you find that the Medium (level 2) assistance setting is providing slightly too much assistance. The Ebikemotion X35 drive unit, found on bikes like the Orbea Gain and Pinarello Dyodo e-road bikes, is one of the most asked-about technologies in the shop. Do I need to/ Can I remove the battery to charge? Here is the issue: after the ride I review my activity but I don't see any error message. What should I do if my treadmill is slipping? Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. I spoke to the dealer and he said there should be an error message posted. Restart the eBike System. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. The colour of the flash indicates the assistance level currently selected. Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. 0000009524 00000 n Set to 100% on each level as a base. Save my name, email, and website in this browser for the next time I comment. You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. Apple watches can be connected and will show ride data, but NOT heart rate. 02. Similarly, any heart rate transmitter chest belts must be Bluetooth (BLE) or dual Bluetooth/Ant+ enabled. The three power assistance levels are pre-set to offer you a set amount of power at each level. Regardless of whether you have a bicycle or not, the Ebikemotion app can help you arrive at any destination through smart, bike-specific mapping. Upon opening the app you will then be asked to enter your email address and password. If the voltage value does not increase, check the connection and try another charger. It will switch into an emergency mode or stop working completely. Open the settings menu. In addition to providing key data about the bike's systems, it's also capable of recording your ride data. Please let me know how to get around these problems, Hi I have recently bought an Orbea 20M and have tried many times to open an account but I just cant seem to manage it it just keeps say that I dont have internet connection when I no I have or it just says its has a problem , can you please help me, many thanks Peter, My wife has trouble working out which power level she is in on her Ribble. Bosch Battery Pack Owner's Manual. Check the wires of the pedaling sensor (PAS) and Motor Sensor. Using OpenSource systems for navigation (OpenStreetMpa) and Weather (OpenWeather) You will need to take it to a dealer that has the necessary cable. There you have the most commonly experienced electric bike error codes explained. In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. All Ribble e-bikes are fitted with the Iwoc button on the top tube. It uses a widget technology and allows users to completely set up the information they need to see. The first time I ended up solving it by ridding it in this limp mode till the battery was down to 90% and when I plugged it in the error went away. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. If your bikes have any error between the battery and controller or motor plug and controller, this can happen. Orbea Gain M30 features an upgraded MAHLE Ebikemotion X35 Plus rear hub motor and an integrated Ebikemotion battery unit. Just what sets these award-winning bikes apart from the rest? Within this menu, there is also a very neat feature. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. Would you give us any feedback as to what your thoughts may be concerning what the problem could be and how to remedy it? It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. Enable option "File and Printer Sharing for Microsoft Networks" in Local Area Connections > "Network Adapter">Properties> "Networking" Tab> Check box " File and Printer Sharing for Microsoft Networks". Using the Ebikemotion companion app, there are a number of features to take advantage of, from auto-adjusting your bicycles assist based on heart rate, GPS tracking of your bicycle, and exact battery life left of the bicycle. There is any number of factors that can affect what range an e-bike can reach. Improper connection between the display and controller-. Check to find out if anything is blocking it or not. Thanks Hey David. We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. Update files are available for remote repair, please contact CSG warranty. Shop our Selection of Bikes with Ebikemotion Drivetrains, I just bought an Orbea and downloaded the ebikemotion app. Common ebike errors may include: 1. The display itself is used to indicate the selected power level, available battery level, and more. It happens when the motor cable is disconnected. We showed the basic electric bike error codes, which can help you to get the exact issue. If error perists replace the chareger with a new one. Bosch Performance Line Nyon Owner's Manual. Here's a brief rundown of what these indicate: Blue - If you have downloaded the companion app to your smart device and have previously connected to the bike the LED will display a Blue light to indicate that the bike and app are now connected. I have had a error code that shows itself on my ebikemotion app while riding. The Range Extender from Ebikemotion provides an extra 208W/h to the main internal battery on Ebikemotion's X35 systems, increasing the 248W/h of the main battery up to a maximum capacity of as much as 450W/h. Ranjit. 0000001387 00000 n If the problem persists, contact your eBike dealer. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. From flat, the battery takes 3.5 hours to reach full capacity. Bosch Active Line 25kph Drive Unit Manual. Excessive charging temperature. People who use electric bikes often get some error codes on the display. If you are getting error code 08 (throttle issue) first check throttle connection carefully. Once you connect your bike to the app you are able to select 1 of 3 cycling modes. The battery was down to red and I charged it fully. They are offered in 3 different capabilities, 252Wh, 378Wh and 504Wh, increasing the . The whole experience with these two bikes has put me off Evans, Cannondale and ebikes in general! The male and female prongs should have a positive connection. Quick Neo SL 50 pts. Select a point to choose it as your selected destination, Bike Connection status to EBM: indicated connection status to Engine Maps. I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. Replacing the, Why would you consider upgrading electric bicycle battery from 48v to a 52v battery, Health and the environmental benefits of ebikes. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. thanks for checking out our blog post about the Orbea Gain. Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. Is the motor restricted to 15mph here in the US? Email us today, and get a reply within 24 hours on weekdays! White: 75% of the battery or more remains.
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