How many times can I download my photos with my download code? My daughter also couldnt get enough of the steak tacos at Las Playas. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. Is there a discount for persons with disabilities? Due to the nature of the product we offer, you always have the possibility to view the photos. However if at the end of the day there are not so many people, then, youll have the chance to re-engage in an activity. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. The Experience Photo Pass is offered to each guests Hotel Xcaret by way of the resort's mandatory bracelet, which allows guests access into their hotel room and entry into the theme parks. Yes, activities in Xplor are all family-friendly. Changes are not permitted on the day of your visit. Yes. If it rains, can I cancel or change my date of visit? The hotel itself is wonderful, pools everywhere, great food at the restaurants, the beds were icredibly comfortable. A 2-park package to enjoy the most authentic side of Mexico at Xcaret. Xcaret is 37 miles (60 km) south of Cancun, 4 miles (6 km) south of Playa del Carmen, 20 miles (30 km) north of Akumal and 34 miles (55 km) north of Tulum. 282. There is a horrible lack of signage throughout the resort, and we were not offered a tour of the grounds, although I saw other people getting one. Do I need a driving license? Remember that cancellations are managed by the terms and conditions of the cancellation policy. All rights reserved. The Mexican decoration and the different organic amenities will immerse you into carefully crafted spaces that will make your stay unforgettable. Ingredients, flavors and textures invite you to live a story told by the best Culinary Group in Mexico, which will delight your senses through brilliant recipes at the hands of true flavor artists. The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement.Transportation airport-hotel-airport and hotel-parks-hotel is also included.Welcome to Hotel Xcaret Arte, welcome home! If it doesn't, for their own safety, they won't be able to do the activity. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. The entry of food and beverages to the Park is not allowed, and it is not necessary as the admission to Xplor includes them. We wanted to know the best place to watch Mexico play in the World Cup, etc. The food is really good. If you visited our Xcaret Hotels: fotohoteles@xcaret.com This time my visit included my 12 year old daughter and another couple who joined us for the week to celebrate her birthday. The rooms were clean and nice, the all inclusive means all inclusive so I spent very little money, tip was mainly what I spent. Pick up at the airport could not have been easier. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. You just press the yellow button and stand wherever the feet are and you got your picture. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay Clear editor. Board the trajinera that takes you on a tour among natural settings, in an atmosphere with live music, dinner, and open bar. Discover Isla Mujeres, a fascinating island in front of Cancun, where you will find spectacular beaches, a peaceful and relaxed Mexican atmosphere, and important Maya vestiges. Once you reserve and pay, you will not be able to change entrances, activities and/or tours. If you visited our Parks: foto@xcaret.com The first check-in they were extremely accommodating--we got popsicles and cold towels as we walked in and the view was absolutely amazing. If you could be so kind to contact me by sending me a private message through this media or by providing me with an email address I can reach you at, I will be delighted to personally follow up on your experience.We hope you can give us the opportunity to regain your trust in a near future. The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. 2.- A list of the albums that are included in your package will be displayed. If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Is there any type of refund and/or cancellation. Their eco-integrating design and premium amenities make them unique. The download code is valid for 30 calendar days from the date of purchase. They are encoded directly from cameras with high resolution. 5/5 would recommend again. By continuing to browse the site, you agree to the use of cookies. At what speed does the zip-line travel and how long does a single journey last? Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. On a PC right-click on the file and select the option to extract. If you make your purchase through our contact numbers, the operator will inform you if there is a pick-up at the hotel where you are staying or otherwise, the closest hotel for this service. The waiters/waitresses were always so nice. My hotel is not available for pickup, although I chose transportation to the parks. You must present official ID (IFE) with address in Quintana Roo. Thank you once again for your glowing review and we do hope to have the pleasure of welcoming you back to to Hotel Xcaret Mxico.Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.We look forward to welcoming you back to Hotel Xcaret Mxico on many more occasions.Sincerely yoursJorge DucoingHotel DirectorHotel Xcaret Mexico. Book today and enjoy all the All-Fun Inclusive benefits that are part of the experience of living Mexican art. Find the best rates by booking your stay in advance at Hotel Xcaret Mxico, which includes unlimited access to all Grupo Xcaret parks, plus other benefits in our All-Fun Inclusive concept. Great, vibrant, location. Look for the Xelfie spots (automatic cameras) or any photographer inside the park. Promotion valid only on websites and Customer Service Centers. The staff in the restaurants and working around the pools I had no problems with; they were fantastic. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. In case of amphibious vehicles, they can participate, but only an adult with driving license is allowed to drive. No, all the activities are included in your admission. Are there any special prices for children? Enter the heart of the Mayan jungle. What happens if I forgot my download code? Can I participate in an activity more than once? This hotel features a restaurant, a gym, and a bar/lounge. $159. Good location. After visiting with colleagues in the spring, I knew I had to bring my family back. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. What kinds of clothes and shoes shall I wear? What types of files are the photos that are downloaded? It is located right next to Xcaret Park, found on the Federal Highway 307, km 282, only 56 km away from Cancuns International Airport and 6 km away from Playa del Carmen and about 55 km north of Tulum. Cancun, Quintana Roo. I can see them but they all say sample on the and not able to download. If you visited our Parks: foto@xcaret.com He was charming, professional, knowledgeable of the menu, and seemed genuinely happy to be celebrating with us. Col. Centro, Playa del Carmen. If youre a minor, you can ask an adult to drive you. I went to the park and couldnt buy them. The photos of you and all your companions in a single package for you to fully enjoy your visit. If the package includes a visit to a park and an archaeological zone, the photographs will be only at the park. It has 900 adults only (young adults ages 16 and up) suites inspired by artists of Mexicos culture, 10 gastronomic experiences under the care of the best Culinary Group in Mexico and an eco-integrating architecture so that you can feel pampered in an atmosphere of astonishment with no rush. If it's raining on the day of your visit and you decide to make a change of date, your voucher is valid for one year guarantee against bad weather valid only 24 hours in advance. Valet parking, a 24-hour business center, and a coffee shop are also offered. Unlimited non-alcoholic beverages (coffee, chocolate and fresh flavored waters). 50 Park Plaza at Arlington Street, Boston, MA, 02116. We offer comfortable & private vacation rentals, Save an extra 10% or more on select hotels with Member Discounts, Access exclusive hotel deals, only with the Travelocity app. It was a fantastic location for us. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. 2.- A list of the albums that are included in your package will be displayed. (01152) 55 4163 7327 How do I find and download the photos from the website? 1.- Enter your download code. For further support information contact our photograph department at foto@xcaret.com. However, I just feel that the management fell a bit short on the front end of things that could have made our stay so much easier. de C.V. We use own and third-party cookies to improve your experience on our website. Also, they can take all the photographs they want and download those same pictures afterward, at a convenient price. What types of files are the photos that are downloaded? They did an AMAZING job with the photos at all 5 parks . I had been in touch with Claudia, a guest services manager, prior to arrival and brought up my concerns afterwards, but I only got a response of "I recall offering a resort orientation the day of your arrival which was respectfully declined since you wanted to share time with your friends." Within Mexico. +1-888-675-2083. Xcaret Park, one of the attractions in Cancun, Playa del Carmen and Riviera Maya you must experience. . Xcaret: DO NOT MISS THIS PARK!! Colombian Peso (COP): Visa, Mastercard, Diners, Discover, JCB. Monday to Sunday from 9:00 a.m. to 6:00 p.m. (EST). How do you remove the watermark from the photos? For us, guest satisfaction is a top priority, therefore we regret to hear we were unable to achieve your complete satisfaction.I would really like to further discuss the details from your vacation to do a proper follow up on your concerns. Other small things that kind of irked me were: our toiletries never got refilled. Taxes and fees that are shown are estimates only. This was my second visit to Hotel Xcaret and it was no less breathtaking than the first time. Yes, we have restrooms and changing rooms located throughout the park with enabled spaces so you can change clothes comfortably. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. Did you know you can find the best available rates by booking in advance? Once you choose to remove the water mark you wont be able to change the experience, youll be choosing only from the photographs included on the purchased package. He is a pool technician. We had a great time. You don't have to worry about your phone or asking ppl to take pictures for you. From $75. If the person making the payment is not the same person who will visit the park, it will be necessary to present the following documents at the ticket booths: No, the park does not have a daycare. This is my happy place, my own personal paradise. - Packages and Xperience Passports cannot be cancelled and will not be refunded - Cancellations will be reimbursed based on the payment method. To valid the service, it is mandatory to print the coupon provided at the end of the purchase and show it at your arrival at the park at the photography area or at the moment of boarding the tours transportation. Above and beyond customer service! !My family and I stayed at this hotel for 6 nights. Review collected in partnership with this hotel. You can download as many times as you need to while the code is valid. Can I enter with food or drinks to Xplor? I met another couple on the trip that had the same problem, so I wonder if their ratio of rooms with king and queen beds is off.Overall the hotel, food, parks, and atmosphere and value is literally the most amazing thing I have ever seen, no exaggeration. Once we receive your request we will proceed to complete your refund which will appear on your credit card statement within the following 15 to 20 working days. Ruble (RUB): Visa, Mastercard, Diners, Discover, JCB and Paypal. Can I change my admission to Xplor for another park or tour of Grupo Xcaret? Is the discount for Quintana Roo residents valid throughout the year? Kukulcn Blvd, Km 1.5, Cancun Hotel Zone. Valet parking, a 24-hour business center, and a garden are also offered. Business travelers can take advantage of the business center. Sorry, we dont have them on rent, neither wheelchairs nor strollers. We can provide it to you if you have your purchase receipt. Traveling on business? We were very close to one of the smaller, double level infinity pools and a beautiful lagoon area with one of the resorts hidden water slides. Monday to Sunday from 8:30 a.m. to 10:00 p.m. *This park does not require a reservation. ( NO KIDS ). Xplor Fuego opens Monday to Saturday from 5:30 to 11:00 p.m. Subject to change due to official regulations. Canadian Dollar (CAD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. They are encoded directly from cameras with high resolution. What happens if I cannot attend the Park the day of my visit? you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. the brand new all-inclusive, all-fun luxury resort in the Riviera Maya, Mexico. Admission to XPLOR All inclusive costs $ 129.99 USD, but for all purchases made seven days prior to your visit on www.xcaret.com or www.xplor.travel you can benefit from a 10% off the regular price and a 15% off purchasing 21 days or more in advance. DoubleTree Suites by Hilton Hotel Boston - Cambridge : 400 Soldiers Field Rd. Privacy Terms. Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Subject to availability. Months without interest, only with major participating bank cards issued in Mexico. If you visited our Parks: foto@xcaret.com 5 floors in property. Some activities call for physical strength. per night. Where can children or elderly people stay, while the family engages in activities in Xplor and Xplor Fuego? Are there discounts for teachers or students? The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. Documenting your adventures and experiences during a vacation can sometimes be challenging, especially when you want to get a photo with everyone in it -- inevitably, there's always that one person who's taking all the pictures but missing from the shots because he/she is too busy behind the camera. Learn all the information in our Privacy Notice. No, we only accept IFE. Fully refundable Reserve now, pay when you stay. Learn all the information in our Privacy Notice, Copyright 2019 Experiencias Xcaret Parques, S.A.P.I. Discover a fantastic world with the more than 50 fantastic scenarios of Xenses, in its two circuits of activities that will take you to live a more fun reality. 5th Ave 10. Very Good 4.0 /5 Review Score More Details. What is the distance between one activity spot and the other? Official ID of the visitor on the reservation (original). Enjoy a meal in one of the 2 coffee shops/cafes and perks like free WiFi.
- Species conservation and freeing program
- Species reproduction program
- School project and environmental education program
- Efficient use of resources and responsible management of residues. There's a steam room on site, and a 24-hour front desk and a coffee shop are also provided. Can I submit my purchase confirmation on my phone and/or tablet? and was unfortunately put in a bed with 2 queens. We had an opportunity to eat a meal at every restaurant at the resort with the exception of (Las Cuevas was closed) HA and Fuego. Doubletree Boston Andover Hotel. The photo package includes service for the parks and tours chosen by the client at the moment of purchase, considering the number of visitors and the number of parks on its selection. Does not apply for guests at Xcaret Hotels (Hotel Xcaret Mxico, Hotel Xcaret Arte and Casa de la Playa). For more information, please consult our list of products and services found in the Price list section of our website. Children must present ID from school with address in Quintana Roo, or school report card with photograph.
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